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Transport & Delivery

Take a look below to see if your question is already answered. If not, just reach out to us via the contact form below.

How long will it take to receive my Icetub after purchase?

For Icetubs, delivery usually takes around 6 weeks, depending on your location, while accessories typically arrive within 2 weeks. Certain locations, such as remote islands, may affect the duration. Shipping will begin once payment is received. For a more accurate delivery estimate, please fill out the contact form below.

Yes, we can ship Icetubs worldwide. Contact our logistics team for specific details regarding your country.

Do you offer international shipping?

Yes, we ship Icetubs worldwide. For specific details about your country, check our Shipping and Delivery page. You can also contact our logistics team for more information.

What should I do if my product is damaged upon delivery?

If your product arrives damaged, contact our logistics team as soon as possible, and we will address the issue promptly to ensure it is resolved efficiently.

How do I track my order once it’s shipped?

We will send tracking information as soon as your order is shipped. If you haven’t received this after 3 weeks of completing your order and payment, please fill out the form below so we can assist you.

Are there additional shipping costs for remote locations?

Deliveries to remote areas may incur additional charges. While we’re happy to help check for extra costs, some charges—including taxes—may vary and be specific to certain areas. We recommend checking with your local authorities as well for accurate details.

Contact transport & delivery

Need help with delivery or shipping details? Fill out the form, and our logistics team will be in touch.

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Thank you for contacting Icetubs

We have received your query regarding transportation and delivery. Our team will respond within 2-3 hours during business hours, or within 1 business day if there is a time difference due to our European headquarters. For urgent matters, please reach out to us via the phone number below.

In the meantime, read our latest blog post on the logistics of delivering wellness.

Team Icetubs
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